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Adding Contacts and Authorising Contacts to be Invoiced

Working with Contacts

A Contact is anyone that has a part in the process of a Job. For example, this could be a customer, a supplier or an agent. Adding these details to your Contact list makes them easier to find and easier to manage. Every time you need to add a Contact’s details to a record such as a Job, Shipment, or Item, you can select it from a list of saved Contacts, rather than having to type the Contacts details out again. It also minimises the chance of mistakes appearing in your database.

To add a new Contact

  1. Click Contacts on the left of the screen.
  2. Click New at the top of the screen.
  3. Now you can enter the Contact details. This includes information like names, addresses, contact numbers and email addresses. These can be typed into to text boxes provided, or selected from the dropdown menus.
  4. Select which kind of Contact they are by selecting one of the tick-boxes under the More section. This will help you identify what kind of organization a Contact is as well as allow you to use it in particular circumstances later. For example only Cost Suppliers can be used against a cost. Account Pane

To authorise a Contact to be invoiced:

To authorise a Contact to be invoiced, you first need to make your Contact an account.

  1. Select the Contact you want to make into an account by clicking it on the Contact list. It’s easier to find a Contact using the search bar at the top, or by filtering your Contact list using the dropdown menu filters.
  2. Click Account. This takes you to the Contact’s account details. When a Contact isn’t an account, you will see Not an Account as the Contact’s account status. Account Pane
  3. Click Make Account. The result of the following actions depends on the clearance level of your log-in credentials. Account Pending Authorisation
  4. To request authorization, click Key

    If you have sufficient clearance continue to step 5 otherwise proceed with step 4.

  5. There are two ways to request authorization. You can either send an authorization request by email or have someone with the correct credentials log in on your machine.
    • To gain authorization by email, select Email authorisation request to someone from the dropdown menu and click OK. Next, type the recipient’s email address into the Recipients text box, or select a contact from the lists on the left.
    • If you would like someone with the correct credentials to authorise the account on your machine, select Enter authorised log in details now and click OK. The log in details can then be entered into the log in box.
    Account Pending Authorisation
  6. To confirm the contact to be invoiced click Tick

Once the account has been authorised, the account status will change to Authorised.


All Eos services are running normally

We are pleased to report that the earlier issues with Eos Publish have been resolved.

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