Get help and support for Eos and Publish - simple inventory management in the cloud.

Finding an Item

The Item Finder enables you to locate any individual Item by searching using various criteria. This can be done directly by entering details relating to the Item itself, or by entering the details of a related Job, Shipment or Location and Shipping information.

To access the Item Finder, click the drop down arrow next to Jobs on the left of the screen and select Item Finder.

Item Finder

When you have accessed the Item Finder screen, you can choose which search criteria you would like to use by selecting one of the tabs at the top of the screen. You can then enter the specific search details using the text boxes and dropdown menus provided. You can make a search based on more than one criterion at a time by simply navigating to another tab and entering more details before you click Search.

Available search criteria include:

ItemSearch information directly relating to an Item, such as Item Description or Supplier contact details (You’ll notice that this tab looks almost identical to the Item screen you use to add Items to a Shipment).
LocationSearch for an Item based on its location. For example, Items can be searched based on Room or Bay information or you can use this search to see which Items are in a warehouse.
JobFind Items that exist within a specific Job, by searching Job Number or Job Reference, or any other details relating to an existing Job (You’ll notice that this tab looks almost identical to the Job screen).
ShipmentFind Items that exist within a specific Shipment by searching Shipment Number or Shipment Reference, or any other details relating to an existing Shipment. You’ll notice that this tab looks almost identical to the Shipment screen.
ShippingFind Items based on Shipping information. For example, Items can be searched based on MAWB or Departure Date.
Item Finder Go To

When you have entered your search details, click Search and a list of matching Items will appear on the screen. You can then go to any Item in the search results – or its related Job or Shipment – by selecting it from the list, clicking Go To at the bottom right and selecting one of the options.

I’m not receiving any search results. Why is this?

It’s possible that the search details you entered are too vague; for instance, searching for all the Items numbered 1. This can lead to the search taking a long time or timing out as it tries to populate the search results, especially if you have a large number of Items on your database. Try entering some more details to narrow down your search.

Similarly if your search terms are very specific try some vaguer criteria.

How can I view additional Item information without leaving Item Finder?

The Item Finder allows you to view any piece of information relating to an Item without leaving the screen. Click on Settings and chose to include or exclude columns. Go back to Results and the screen will be reconfigured.

status

All Eos services are running normally

We are pleased to report that the earlier issues with Eos Publish have been resolved.

copyright EOS LTD
  • Email